Privacy policy

Last updated:

Privacy Policy

This Privacy Policy explains how Flying Pigeon Trading Limited ("we", "us", or "our"), trading as TrendyCosmetic.com, collects, uses, discloses, and safeguards your information when you visit our website or use our services. Flying Pigeon Trading Limited is registered in Hong Kong under Company Registration No. 3202125, with its registered address at ROOM 1002 10/F EASEY COMM BLDG, 253-261 Hennessy Road, Wan Chai, Hong Kong.

By accessing or using our website and services, you acknowledge that you have read, understood, and agreed to this Privacy Policy. If you do not agree with our policies and practices, your choice is not to use our Services.

1. Personal Information We Collect We may collect the following types of personal information depending on your use of our Services:

  • Contact details: name, billing/shipping address, phone number, and email address.

  • Payment details: credit/debit card or payment method information.

  • Account data: username, password, preferences.

  • Transaction data: orders, returns, wishlist activity.

  • Communications: any information you send to us.

  • Device and usage data: IP address, browser type, access times, interaction with our website.

2. How We Collect Personal Information

  • Directly from you (e.g., through forms or orders)

  • Automatically via cookies and tracking tools

  • From service providers like Shopify or logistics providers

3. Use of Personal Information We use your personal information to:

  • Provide and improve our Services

  • Fulfill and deliver orders

  • Communicate and support you

  • Conduct marketing and advertising

  • Comply with legal obligations

  • Prevent fraud and ensure security

4. Sharing of Personal Information We may share your personal information with:

  • Shopify (our e-commerce platform provider)

  • Service providers (e.g., payment processors, couriers)

  • Marketing partners (with your consent where required)

  • Legal authorities when required by law

5. Relationship with Shopify Our Services are powered by Shopify. Shopify may process your data in accordance with its own privacy policy: https://www.shopify.com/legal/privacy. Shopify may store data in servers located outside of your country.

6. Data Retention and Security We retain your data as long as necessary for business or legal purposes. While we use appropriate safeguards, no transmission or storage system is 100% secure.

7. Your Rights Depending on your local laws, you may have rights such as:

  • Access and correction of your data

  • Request deletion of your data

  • Object to processing or direct marketing

  • Withdraw consent (if applicable)

To exercise your rights, please email us at info@trendycosmetic.com.

8. Minors We do not knowingly collect personal data from individuals under the legal age in their jurisdiction. If you believe we have inadvertently done so, please contact us for removal.

9. International Transfers Your data may be stored and processed in countries other than your own. We ensure safeguards are in place when transferring data internationally.

10. Changes to This Privacy Policy We may update this Privacy Policy from time to time. We will post the revised version on this page and update the "Last updated" date.

11. Contact Us For questions about this policy or your data, contact:

Flying Pigeon Trading Limited
ROOM 1002 10/F EASEY COMM BLDG
253-261 Hennessy Road
Wan Chai, Hong Kong
Email: info@trendycosmetic.com